Shipping policy
*PLEASE NOTE. Taxes are now being collected for EU customers. International customers may have to pay customs duties and fees. Contact your local governing body to find out how much tax your country may charge you.
UK Shipping Zone:
|
Service |
Cost |
Delivery aim |
|
Royal Mail 48 |
£3.40 - £4.00 |
2 - 3 Working Days (includes Saturday) |
This zone comprises of:
|
England |
Scotland |
|
Wales |
Northern Ireland |
EU Shipping Zone:
|
Service |
Cost |
Delivery aim! |
|
International Tracked & Signed |
£9.50 - £10.25 |
3 - 5 Working Days This is a delivery aim to each country. Customs processing can extend the timeline up to 30 days to deliver to the address provided. |
This zone comprises of:
|
Albania Denmark (EU) |
Andorra Estonia (EU) |
Armenia |
|
Austria (EU) |
Azerbaijan |
Azores (EU) |
|
Balearic Islands (EU) |
Belarus Gibraltar (EU) |
Belgium (EU) |
|
Bosnia Herzegovina |
Bulgaria (EU) |
Canary Islands |
|
Corsica (EU) |
Croatia (EU) |
Cyprus (EU) |
|
Czech Republic (EU) |
Denmark (EU) |
Estonia (EU) |
|
Faroe Islands |
Finland (EU) |
France (EU) |
|
Georgia Macedonia |
Germany (EU) |
Greece (EU) |
|
Greenland |
Hungary (EU) |
Iceland |
|
Irish Republic (EU) |
Italy (EU) |
Kazakhstan |
|
Kosovo |
Kyrgyzstan |
Latvia (EU) |
|
Liechtenstein |
Lithuania (EU) |
Luxembourg (EU) |
|
Madeira (EU) |
Malta (EU) |
Moldova |
|
Monaco (EU) |
Montenegro |
Netherlands (EU) |
|
Norway |
Poland (EU) |
Portugal (EU) |
|
Romania (EU) |
Russia |
San Marino |
|
Serbia |
Slovakia (EU) |
Slovenia (EU) |
|
Spain (EU) |
Sweden (EU) |
Switzerland |
|
Tajikistan |
Turkey |
Turkmenistan |
|
Ukraine |
Uzbekistan |
Vatican City State |
Worldwide shipping:
|
Service |
Cost |
Delivery aim |
|
International Tracked & Signed |
£10.50 - £14 |
5 - 7 Working Days |
|
International Signed |
£10.50 - £14 |
5 - 7 Working Days |
World Zone 1 Countries within:
|
North America |
South America |
|
Africa |
the Middle East |
|
the Far East |
Southeast Asia |
World Zone 2 covers the following territories.
|
Australia |
Belau |
British Indian Ocean Territory |
|
Christmas Island (Indian Ocean) |
Christmas Island (Pacific Ocean) |
Cocos Islands |
|
Cook Island |
Coral Sea Island |
Fiji |
|
French Polynesia |
French South Antarctic Territory |
Keeling |
|
Kiribati |
Macao |
Nauru Island |
|
New Caledonia |
New Zealand |
New Zealand Antarctic Territory |
|
Niue Island |
Norfolk Island |
Norwegian Antarctic Territory |
|
Papua New Guinea |
People's Democratic Republic of Laos |
Pitcairn Island |
|
Republic of Singapore |
Solomon Islands |
Tahiti |
|
Tokelau Islands |
Tonga |
Tuvalu |
|
US Samoa |
Western Samoa |
*Please note that the Tracked & Signed service is not available in all countries. If the Tracked & Signed service isn't available in your country, then the next available service will be used.
** Royal Mail aims for the delivery timescales shown in the table however it has been known for the Worldwide shipping service to take up to 15 working days depending on location and Customs processes)
*** If your order hasn't arrived after 15 working days of your shipping notification then please contact us via info@r3pro.co.uk stating Your Name, Order Number and Full address and we will take the necessary action to resolve the issue as quickly as possible.
When will my order be dispatched?
Our whole operation is designed to get your order out the door and on its way to you in the shortest possible time frame, so you aren't left waiting.
Delivery may take longer in the following instances:
The availability of one of your order items may have changed from when you purchased – if this is the case, we'll email you to let you know about a delay or help you find an alternative.
If it is a UK Bank Holiday period
Items not received.
If for reasons beyond our control you do not receive your order within the above guidelines then please let us know by contacting us via info@r3pro.co.uk quoting your full name, order number and date of purchase.
We will endeavour to resolve your issue as quickly as possible.